GK - Banking & Insurance - SPLessons

ATMs – India

SPLessons 5 Steps, 3 Clicks
5 Steps - 3 Clicks

ATMs – India

shape Introduction

Static GK is one of the important section in both Government Sector and Bank related Exams. In the static GK, Banking is one of the important topic. The article ATMs – India presents the key points of ATMs and different payment methods . The article ATMs – India can help the students and aspirants to perform well in the exams like IBPS PO, SO, Clerk, SBI, RRB, etc.

shape ATMs

ATMs – India – ATMs :

  • Automated Teller Machine is a computerized machine, and is an electronic telecommunications device.

  • The main purpose of an ATM is to perform financial transactions.


  • Cash Withdraws

  • Deposits

  • Transfer Funds

  • Account Details

White Label ATMs (WLAs):

  • ATMs set up, owned and operated by non-banks are called White Label ATMs.

  • Non-bank ATM operators are authorized under Payment & Settlement Systems Act, 2007 by the Reserve Bank of India.


  • Account Information

  • Cash Deposit

  • Regular Bills Payment

  • Purchase of Re-load Vouchers for Mobiles

  • Mini/Short Statement

  • PIN change

  • Request for Cheque Book

ATM Transaction Steps:

  • Insert Card

  • Select your language

  • Enter your PIN

  • Transaction Type

  • Account Type

  • Enter Amount

  • Take Your Money

  • Another Transactions

  • Ending Your Session

Transactions & Charges for Different Banks:

  • RBI has imposed a limit of 3 transactions per month from ATMs of other banks and 5 from the same bank in six metropolitan cities. So, you are allowed eight free ATM transactions, (five at your bank branch ATM and three at other banks ATMs).

  • The six metropolitan cities are Delhi, Mumbai, Chennai, Bangalore, Kolkata, and Hyderabad. For non-metro users, the number of free transactions at other bank ATM will remain 5.

  • ATM transactions don’t necessarily have to be money withdrawal.

Name of Bank Free transactions allowed (each month)
Axis Bank 5
ICICI Bank 5
IDBI Bank Unlimited
Citi Bank Unlimited
Bank of Baroda Unlimited
HDFC Bank 5
State Bank of India Unlimited (for salary accounts)
Kotak Unlimited
Canara Bank Unlimited
Punjab National Bank Unlimited

Reasons for failed ATM Transaction :

  • By entering a wrong password

  • Insufficient Balance in the account

  • Insufficient Balance in the ATM

  • Wrong card number repeatedly

Tips after failed ATM Transaction:

  • Customer should lodge a complaint with the card issuing bank at the earliest.

  • As per the RBI instructions, banks have been mandated to resolve customer complaints by re-crediting the customer’s account within 7 working days from the date of complaint.

  • Effective from July 1, 2011, banks have to pay compensation of Rs. 100/-per day for delays in re-crediting the amount beyond 7 working days from the date of receipt of complaint for failed ATM transactions.

  • The customer can take recourse to the Banking Ombudsman, if the grievance is not redressed by his/her card issuing bank.