Description
Situation reaction test is to access the reasoning power of a candidate, means how a normal candidate reacts and what should be the proper reaction of normal candidate in ideal situations since the candidate response is the main thing. At any place/working environment number of situations occur and need to make a ideal path 'how to react' in these situations.
In this, candidates few basic qualities are being tested like loyalty, honesty, moral values, straight forwardness, leadership qualities etc.
Reasoning Ability -BANKING|SSC|RAILWAYS|INSURANCE|RECRUITMENT EXAMS – EBOOKS
Concept
Below listed are few tips to answer the questions:
1. Candidate must first understand the situation. The reaction should be only practical not theoretical.
2. Reaction should be in such a way that accept the situation.
3. Reaction of the candidate should be ideal so that in all circumstance all the ideal people will follow that reaction.
4. Reaction given ought to be the most ideal approach to solve the given problem.
5. Reaction ought to be ethically right.
6. Reaction Should be instant and quick.
7. Reaction should be from perspective of a decent individual.
Model
Problems
Model 1: Which of the following will be best reaction for 'To be an ideal manger, you should'?
a) Organise seminars for sub-ordinates.
b) Stick to your rules.
c) Be authoritarian in your approach.
d) Present yourself as an example.
Solution:
Given Statement is
'To be an ideal manger'
Since the manager work is to get work done from others. If the manger wants to work done by others , manger can motivate them by showing himself as an example.
So, The answer is option(d)
Therefore, 'To be an ideal manger, you should be yourself as an example'.
Model 2: An angry customer wants to meet senior manager for grievance reporting. What will you do?
a) Talk to him yourself
b) Be patient and try to cool him down
c) Try to remove his inconveniences by consulting seniors.
d) Tell him it is not easy to meet the senior manager.
Solution:
Given that
An angry customer wants to meet senior manager for grievance reporting.
Suppose you are working in a company. A customer comes to you and he wants to meet the superior of the company for a grievance report.
Whenever working in a company will have a grievance over there. In this type, first thing is that you have to behave patiently because if any other person is suffering from any loss obviously that person will have grievance.
Therefore, Be patient and try to cool him down.
Hence, option(b) is the correct answer.
Model 3: You have made some silly mistakes which have been pointed out to you. You will
a) Feel miserable.
b) Laugh it away.
c) Get angry.
d) Feel thankful.
Solution:
Given
'You have made some silly mistakes which have been pointed out to you'.
Best reaction is to feel thankful when some one points out mistake in you.
In order to justify the mistake because other person is pointing out the silly mistakes and by overcoming by those mistakes you can become perfect.
Therefore, option(d) is correct answer.
Model 4: Your friend has not invited you to his marriage party. You will:
a) Hold it against him.
b) Send him your best wishes.
c) Attend the ceremony.
d) Ignore the whole affair.
Solution:
Given that
Your friend has not invited you to his marriage party.
Then the best reaction is sending the best wishes to him. Sometime, the marriage ceremony may not be that much huge that he is in a position to invite all his friends.
So, option(b) is the correct answer.
Model 5: You have a problem at your work place that really troubling you. What will you do?
a) Ask everyone of your family what you should do.
b) Abuse your colleagues in front of your close friends.
c) Sit down peacefully to try and find the solution.
d) Try and brush it as trivial that such things keep happening.
Solution:
Given that
You have a problem at your work place that really troubling you.
Then, need to sit peacefully because at the work place problems will be faced.
In order to overcome the problem, you need to sit down peacefully and try to solve it.
Therefore, option(c) is the correct answer.